United States Holocaust Memorial Museum

About

The United States Holocaust Memorial Museum is on the National Mall, with its address on Raoul Wallenberg Place SW and a drop-off on the 14th Street side. It is the nation's memorial museum to the Holocaust. The building centers on a skylit brick atrium called the Hall of Witness.

The Permanent Exhibition tells the history of the Holocaust, and each visitor receives an ID card with the life history of a person who lived during the Holocaust. Daniel's Story is a separate exhibition that does not need a ticket. The Hall of Remembrance is part of the building, and the Museum runs First Person programs and other events through the year.

Admission is free. The Permanent Exhibition needs a free timed-entry ticket, but Daniel's Story and special exhibitions do not. Same-day tickets go online each day at 7 a.m. Eastern. Plan ahead: the Museum is building a new Permanent Exhibition, and the current one will close to the public when construction starts in January 2027, with the new one due in 2029. A new exhibition, Auschwitz. Not long ago. Not far away., is planned during that period.

The Museum is open every day from 10 a.m. to 5:30 p.m. except Yom Kippur and Christmas, and last entry to the Permanent Exhibition is 4:30 p.m. Everyone goes through security screening before entry, and the Museum keeps a security team on site around the clock. There is no public parking at the Museum. The Cafe is open daily for to-go and dine-in meals, and the Museum Shop sells books and gifts.

Accessibility

The United States Holocaust Memorial Museum is fully accessible to visitors who use wheelchairs and other mobility devices. Elevators reach all floors, and ramps cover each change in floor height.

There is no public parking at the Museum, but drivers can drop visitors off on the 14th Street side of the building for the easiest access. Wheelchairs are loaned as needed from the coat check on the main floor; ask at the information desk when you arrive. Accessible restrooms are on every floor of the Permanent Exhibition and on the lower level.

For visitors who are blind or have low vision, trained staff and volunteer docents lead guided highlights tours with visual description and objects you can touch. Book at least two weeks ahead through GHT@ushmm.org or (202) 488-6100. The ID cards every visitor receives come in large print and braille at the main floor information desk. A self-guided audio-descriptive tour of the Hall of Witness and the Hall of Remembrance can be downloaded to your own device.

For visitors who are deaf or hard of hearing, all multimedia in the exhibitions is captioned, and most media with audio has t-coil technology. First Person programs are captioned live, and assistive listening devices can be requested for programs in the auditoriums, first come, first served. Recorded programs are online with captions.

A downloadable accessibility guide is on the Museum's website. Book described tours and other accommodations at least two weeks before your visit, and ask at the main floor information desk for large-print or braille ID cards when you arrive.

Checked by Accessible America, September 2026. Report a change

More accessible places in Washington, DC

• Smithsonian's National Zoo (Washington)
• National Air and Space Museum (Washington)
• National Museum of African American History and Culture (Washington)
• National Museum of Natural History (Washington)
• Franklin Delano Roosevelt Memorial (Washington)
• Washington Monument (Washington)

Photo credits

• The limestone facade of the Holocaust Memorial Museum with a curved front and tall entrance windows.: ajay_suresh, CC BY 2.0 (source)
• The skylit Hall of Witness with brick walls, stairs and visitors crossing the open floor.: AgnosticPreachersKid, CC BY-SA 3.0 (source)
• The brick and limestone museum building beside a wide plaza on Raoul Wallenberg Place.: R01k, CC BY 3.0 (source)